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Resume · 07 of 12

Behavioral / UX / Consumer Insights

Behavioral measurement, user-centered work and consumer insight from clinical and consulting roles.

Rishav Chakravarty

Amherst, MA 01002

Education

University of Massachusetts Amherst

Sep. 2025 - May 2027 (Expected)

Master of Science in Data Analytics & Computational Social Science (DACSS) · Amherst, MA

The University of Texas at Austin

Jan. 2024 - Sep. 2024

Postgraduate Diploma in Data Science & Business Analytics · Austin, TX

Virginia Tech

Aug. 2021 - May 2024

Bachelor of Science in Psychology (Minor in Computer Science) · Blacksburg, VA

Relevant coursework

  • Research Design
  • Causal Inference
  • Intro to Quantitative Analysis
  • Text as Data
  • Statistics for Social Science
  • Human-Computer Interaction
  • Applied Statistics
  • Data Visualization
  • Social Media Analysis

Experience

Intercare Therapy, Inc.

Jan. 2025 - Jun. 2025

Behavioral Health Technician · San Diego, CA

  • Collected and reviewed behavioral data during ABA sessions and used client progress to inform session-level adjustments under clinical supervision.
  • Implemented reinforcement schedules, prompt fading, and task analysis while maintaining HIPAA requirements and coordinating with caregivers.

Simple Coaching Inc.

Mar. 2025 - Aug. 2025

Digital Strategy & Analytics Consultant · Remote

  • Used customer journey, SEO, and performance analytics to improve service pages, digital strategy, and customer experience.
  • Worked with leadership on new service offerings, digital audits, website improvements, and data-informed outreach.

Steve Fisher Consulting

May 2025 - Apr. 2026

Data Analytics & Strategy Consultant · Menifee, CA

  • Analyzed client engagement, retention, and conversion data to support business and digital strategy decisions.
  • Built KPI dashboards and predictive models for marketing, operations, and customer behavior; improved client-facing workflows and reporting.

Virginia Tech Dining Services - Dietrick

Aug. 2021 - Apr. 2024

Student Manager · Blacksburg, VA

  • Managed daily operations in a high-volume dining facility while training, supervising, and providing performance feedback to staff.
  • Maintained customer-service, food-safety, and operational standards across a fast-paced multi-function environment.

Projects

Mental Health Signal on Reddit

UMass Amherst

Python, NLP, scikit-learn, Transformers, Plotly Dash

  • Collected and analyzed 25,886 posts and comments from three mental-health communities; compared three sentiment methods and three classifiers, conducted topic analysis, and built an interactive dashboard.

CalendAI

Virginia Tech

Predictive Modeling, A/B Testing, AWS, MongoDB, Node.js, React

  • Applied behavioral modeling and experimentation to an intelligent scheduling concept; the project received a $500 KickStart VT seed grant.

MeAsmi

Independent

Clustering, Supervised Learning, Behavioral Analytics

  • Co-led an interdisciplinary project exploring machine-learning methods for neurodivergent support and therapy-effectiveness analysis.

Technical skills

Behavioral / Research
Behavioral Analysis, Research Design, Customer Journey Analysis, A/B Testing, UX Research, HIPAA
Analytics
Python, R, SQL, Power BI, Statistical Analysis, Regression, Clustering, NLP
Business
Consumer Insights, Customer Analytics, Digital Strategy, Stakeholder Communication, Data Visualization

Honors and awards

The Action Taker Award: Recognized by LISC Massachusetts & the IXL Center for digital strategy and analytics work completed through the LISC Digital Growth Accelerator.

KickStart VT Seed Grant Winner - CalendAI: $500 seed grant from the Apex Center for Entrepreneurs at Virginia Tech.

Future Founder Startup Award - Minute Pitch Competition: $300 award from the Berthiaume Center for Entrepreneurship at UMass Amherst.

UPitch Spring 2026 Second Place - Karnah: Awarded second place and a $750 prize at UMass Amherst.