Business / Operations Analytics

Master of Science in Data Analytics & Computational Social Science (DACSS) · Amherst, MA

Postgraduate Diploma in Data Science & Business Analytics · Austin, TX

Bachelor of Science in Psychology (Minor in Computer Science) · Blacksburg, VA

Data Analytics & Strategy Consultant · Menifee, CA

• Analyzed client engagement, retention, and conversion data to support business and digital strategy decisions.
• Built KPI dashboards and predictive models for marketing, operations, and customer behavior; improved client-facing workflows and reporting.

Student Manager · Blacksburg, VA

• Managed daily operations in a high-volume dining facility while training, supervising, and providing performance feedback to staff.
• Maintained customer-service, food-safety, and operational standards across a fast-paced multi-function environment.

Digital Strategy & Analytics Consultant · Remote

• Used customer journey, SEO, and performance analytics to improve service pages, digital strategy, and customer experience.
• Worked with leadership on new service offerings, digital audits, website improvements, and data-informed outreach.

Data Analytics Intern · Doha, Qatar

• Built datasets, database structures, and Power BI reporting workflows to support operational analysis and reduce manual reporting.
• Completed a client analytics project for Ooredoo Qatar using customer usage data, statistical inference, and Power BI to develop a mobile data-plan recommendation.

Python, Linear Regression, EDA

• Developed a regression-based pricing model on 20,000+ refurbished-device sales and identified key drivers of resale value.

Python, k-means, Hierarchical Clustering

• Clustered S&P 500 time-series data to identify equity groups with similar patterns and examine portfolio-diversification opportunities.

Product Strategy, Social Impact, Matching

• Developed an in-kind donation platform concept for matching usable items with nonprofit needs; won second place and a $750 prize at UPitch Spring 2026.